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FAQs

Why are my tyre options Budget, MidRange, and Premium? Why can’t I choose a specific brand and pattern of tyre?

Our mission is to get customers mobile quickly and brand flexibility speeds up the process.

The brand range (i.e. Budget Mid-Range or Premium) refers to the price range and quality range that the customer is happy to purchase for their vehicle.

There are tens of thousands of tyres available in the UK, covering hundreds of different sizes, brands, patterns, speed ratings, and load ratings. Our tyre suppliers hold limited stock on their shelves to sell to customers like you in an emergency situation. Therefore not all brands of tyres and sizes of tyres are available at every garage. If you want a particular brand of tyre, and you can wait until tomorrow or later in the week, then you can order the exact tyre you want from our local tyre supplier.

What is the best tyre to buy?

The tyre that delivers the best value for money, so roughly – big mileage, premium – small mileage, budget.

The ‘best tyre’ is highly subjective depending on a lot of factors. The ‘best’ could mean that the tyre can travel many miles before it wears down. Alternatively the ‘best’ could mean the grippiest or the best traction. The ‘best’ could also mean the highest fuel economy. Every tyre has a ‘tyre label’ that measures certain factors for performance. These factors have a standardised and regulated measurement criteria to enable you to compare similar products in other words enables you to ‘compare apples with apples’. These measurement factors currently include Fuel Economy, Wet Grip, and Noise. Fuel Economy and Wet Grip has an alphabetical grading scale i.e. A is the best and E is the worst, while Noise is measured in decibels.

I’ve never seen a Tyrenet garage or mobile fitting van. Will a ‘Tyrenet’ tyre fitter come to fix my tyres?

Tyrenet only work with approved and vetted quality independent tyre dealerships.

Tyrenet organise and manage your breakdown from start to finish. Tyrenet has over 1000 tyre fitting centres across the UK. Having over 1000 fitting centres across the UK means that we have a lot of options available to search through to find the tyres that meet your needs.

My tyre is flat. My tyre is punctured. My tyre is not worn. My tyres are not that old. My car is nearly brand new. I don’t want to buy a new tyre. I want my tyre to be repaired. Will the tyre fitter do a puncture repair and not fit a new tyre?

Tyrenet dealers always seek to repair a tyre as the first option.

We understand that having a breakdown can be a major inconvenience and buying a new tyre when your existing tyre is nearly new or has a lot of life left in it is a also a major disruption to your budget. If your tyre can be repaired, we will repair it. Not all damaged tyres can be repaired, being able to repair it depends on several factors including: puncture location – e.g. a puncture on the sidewall is not repairable, or a puncture too close to the shoulder (edge of tyre) is usually not repairable either. In addition, a large slice into the tread of the tyre would also be ‘unrepairable’. 

Repairing a tyre at the side of a motorway is particularly dangerous. Repairing a tyre takes a lot longer than replacing a tyre and it is our intention to keep you and our tyre fitters safe and because of the risk to you and to the fitter, tyres are not repaired at the roadside.

I want my spare tyre fitted. Will the tyre fitter fit my spare tyre?

Yes.

If your car has a spare tyre, and the spare tyre is in a good, road-worthy (legal) condition, then we will fit the spare.

Should my employees fit their own spare tyre?

No – your H&S policy and insurers should confirm this.

There is a right and wrong way to fit tyres. You must ensure that your tyres are fitted safely, making sure that the wheel is fitted on the vehicle correctly and that your wheel nuts are fitted to the correct torque setting. If you fail to do this correctly, the wheel can come loose; causing damage to your vehicle, or even worse, injuring other people.

Why can’t my tyre be repaired?

Damage too big, sidewall damage, or having been ridden deflated are the main reasons.

Not all damaged tyres can be repaired, being able to repair it depends on several factors including: puncture location – e.g. a puncture on the side wall is not repairable, or a puncture too close to the shoulder (edge of tyre) is usually not repairable either. In addition, a large slice into the tread of the tyre would also be ‘unrepairable’. 

Repairing a tyre at the side of a motorway is particularly dangerous. Repairing a tyre takes a lot longer than replacing a tyre and it is our intention to keep you and our tyre fitters safe and because of the risk to you and to the fitter, tyres are not repaired at the roadside. Tyres that have previously been ridden underinflated suffer from internal damage and these tyres therefore cannot be repaired.

Why are tyres so expensive?

They are your only contact with road and without the right tyres you won’t stop.

We can provide a range of tyres to fit your budget. We ask for your preferred in range of tyre to cater for your specific needs, circumstances, and budget. We offer categories of budget/economy, mid-range, and premium.

Should I buy a part worn tyre?

Never – any tyre that has been used before has been removed for a good reason.

Part worn tyres are bad value for money. You won’t know how much tread is remaining – this determines how much life the tyre has left. In addition, with part-worns you cannot guarantee the tyre condition or quality, and neither will the person selling it to you.

Are part worn tyres safe?

Generally No – they have been discarded by another party for a negative reason. 

You cannot guarantee the tyre condition or quality, and neither will the person selling it to you. You take a risk when you buy part worn tyres.

Why don’t Tyrenet sell part worn tyres?

We cannot and will not guarantee their quality or safety.

You cannot guarantee the tyre condition or quality, and neither will the person selling it to you. You take a risk when you buy part worn tyres. The tyre was removed for a reason...usually a negative one.

Should I buy a Budget tyre? Should I buy a cheap tyre?

Generally, if your annual mileage travelled is low then budget tyres are a good choice for you.

Like all things, you get what you pay for. Not all drivers need premium tyres, the quality of the tyres you buy should be suitable with the type of driver that you are. If you drive a lot of miles, you may want to consider buying a better quality tyre. Budget tyres are safe and are manufactured with quality standards approved by the European regulatory bodies. 

Are Budget tyres safe?

All budget tyres sold in the UK are E marked which is a European quality standard to confirm quality.

Budget tyres are safe and are manufactured with quality standards approved by European regulatory bodies. We would not sell you an unsafe tyre.

Should I get my vehicle recovered, or should I call Tyrenet?

Tyrenet can help with tyre related breakdowns only. 

If you call a recovery service with a tyre related breakdown, the recovery service may fit your spare – if you have one – or recover you into a garage of your choice. Either way, you will still have a tyre problem if you do not call Tyrenet. 

The garage that you choose may not have a tyre suitable for your vehicle or your budget. Tyrenet has over 1000 fitting centres across the UK. We will find a garage that stocks the right tyre for you, getting you back on the road as soon as possible and with minimal cost.